Terms & Privacy Policy
Effective Date: September 6, 2026
Gao Fresh Noodle (“Gao Fresh Noodle,” “we,” “us,” or “our”) respects your privacy and is committed to providing a safe, convenient, and transparent experience. This Terms & Privacy Policy explains how we collect, use, protect, and disclose information and establishes the terms that apply when you use our website, place an order, interact with us, or participate in our communication programs.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
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Name
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Phone number
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Email address
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Delivery or pickup information
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Order and transaction information
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Information you provide when contacting us
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Reviews, feedback, or other communications
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Information collected through our website, including IP address, browser type, device information, and website activity
We collect only information reasonably necessary to operate our business, provide services, communicate with customers and personnel, and improve our operations.
2. How We Use Your Information
We may use information we collect to:
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Process and fulfill orders
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Communicate regarding orders, reservations, or other requests
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Respond to questions and customer service inquiries
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Send operational notifications and reminders
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Manage employee or personnel communications when applicable
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Improve our website, services, food, and customer experience
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Process payments and maintain business records
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Prevent fraud, misuse, or unauthorized activity
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Comply with applicable laws and regulations
We do not sell your personal information.
3. Text Messaging / SMS
If you separately opt in to receive text messages from us, you may receive messages related to the specific program for which you provided consent.
Messages may include:
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Order-related notifications
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Customer service communications
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Restaurant updates
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Operational notifications
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Employee or personnel reminders, when applicable
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Other messages specifically described when you provide consent
Message frequency varies. Message and data rates may apply.
Your consent to receive text messages is not required to purchase products or services from us.
You may opt out of recurring text messages at any time by replying STOP. You may reply HELP for assistance.
We do not sell, rent, or share text messaging opt-in information or consent with third parties for their own marketing or promotional purposes. Text messaging consent is used only for the specific messaging program for which it was provided.
We maintain records of messaging consent as required by applicable law and messaging-provider requirements. Consent must be voluntarily and clearly provided for the applicable messaging program.
4. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, or similar technologies to operate the website, understand how visitors use our website, improve performance, and support advertising or marketing activities.
You may be able to control certain cookies through your browser settings.
5. Third-Party Services
We may use trusted third-party companies to help operate our business, such as payment processors, website providers, ordering platforms, communication providers, analytics services, delivery services, and other business-service providers.
These providers may receive information necessary to perform services on our behalf. We do not authorize these providers to use your personal information for purposes unrelated to the services they provide to us.
Text messaging opt-in information and consent are not shared with third parties for their own marketing or promotional purposes.
6. Information Sharing
We may disclose information when reasonably necessary to:
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Provide services you requested
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Process payments or orders
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Operate our website and business
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Communicate with you
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Protect our business, customers, employees, or property
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Prevent fraud or unauthorized activity
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Comply with legal obligations, court orders, or governmental requests
We do not sell your personal information.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.
9. Children
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13.
10. Website Use
By using our website, you agree to use it lawfully and responsibly.
You may not:
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Use the website for fraudulent or unlawful purposes
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Attempt to interfere with the operation or security of the website
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Access areas or information that you are not authorized to access
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Copy, modify, or misuse our website content without permission
We may modify, suspend, or discontinue portions of the website or its services at any time.
11. Menu, Pricing, and Availability
Menu items, prices, ingredients, availability, promotions, and other information may change without notice.
We make reasonable efforts to keep information accurate, but we do not guarantee that all website information will always be complete, current, or error-free.
12. Orders, Payments, Cancellations, and Refunds
Orders are subject to availability and acceptance by Gao Fresh Noodle.
Once an order has been prepared or fulfilled, cancellation or modification may not be possible.
Refunds, credits, or replacements may be provided when appropriate based on the circumstances and our applicable policies.
Payment information may be processed by third-party payment providers. We generally do not store complete payment-card information on our own systems.
13. Pickup and Delivery
Customers are responsible for providing accurate contact and pickup or delivery information.
Pickup and delivery times are estimates and may be affected by restaurant volume, weather, traffic, delivery conditions, or other circumstances outside our control.
14. Customer Reviews and Feedback
If you voluntarily submit a review, comment, photograph, suggestion, or other feedback, you authorize us to use that content for legitimate business, promotional, or informational purposes, subject to applicable law.
You should not submit confidential, private, or sensitive information through public reviews or feedback.
15. Intellectual Property
Our name, logo, photographs, graphics, menus, written content, recipes, designs, and other materials on our website are owned by or used with permission by Gao Fresh Noodle and may be protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, or commercially use our content without permission.
16. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, security, or policies of third-party websites. Your use of those services is subject to their own terms and policies.
17. Disclaimer
Our website and online information are provided for general informational and business purposes.
To the extent permitted by law, Gao Fresh Noodle does not guarantee that the website will always be available, uninterrupted, secure, or free of errors.
18. Limitation of Liability
To the extent permitted by applicable law, Gao Fresh Noodle and its owners, employees, officers, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or services.
Nothing in this policy is intended to limit any rights or protections that cannot legally be waived.
19. Your Privacy Choices
You may contact us to:
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Ask about personal information we maintain about you
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Request correction of inaccurate information
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Ask questions about our privacy practices
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Request information about how your information is used
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Opt out of eligible communications
Text-message recipients may opt out at any time by replying STOP.
20. Changes to This Policy
We may update this Terms & Privacy Policy from time to time.
When we make changes, we will update the effective date shown at the top of this page. Your continued use of our website or services after an update means you acknowledge the updated policy to the extent permitted by law.
21. Contact Us
If you have questions about these Terms & Privacy Policy or our privacy practices, please contact us:
Gao Fresh Noodle
(770) 837-0216
SMS Program Notice
For any text messaging program operated by Gao Fresh Noodle:
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.
Text messaging consent is separate from acceptance of these Terms & Privacy Policy and must be obtained through an appropriate opt-in process.